HDFC Bank — Refund for consumer loan

Address:

Chennai

Hi, this is to inform you, I ordered that product in OnePlus on 20 Dec 2020. Unfortunately that order was cancel and refund was initiated on 23 dec 2020 PayU. Note this all transactions done only debit card based emi on payU. I spoke to that merchant side, the same amount was refund on payU transaction on particular account which one I m used on online order. But still that amount was not refund my. Account. What is the exact issue on bank side. Merchant clearly said, refund was successful and given the details of the same. Kindly look in to The issue immediately. Bank side loan amount due was initiated. Y I should pay undeliverable product.