[Resolved] HDFC Bank — Refund initiated by amazon but still not credited in my account

Jay Dinkar

Sep 17, 2021

Address:	shop no 8 ground floor bhagat grandeur new link road opposite infinity mall malad west mumbai 400064
Website:	www.hdfcbank.com

I had taken the mobile on the 31 august, its amount was deducted by me ₹ 29999 then due to the damage I returned this product, then on 8 september they initiated the refund of the product to me but I did not get the refund yet, they provided me the reference id Of my return product refund refrence
(SJDXMW5T0000KSGLH8VN ) amazone coustmer said they refund my amount but bank not credited yet please help me

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Sep 17, 2021

Complaint marked as Resolved

[email protected] 7506229215

HDFC Bank customer support has been notified about the posted complaint.

Sep 17, 2021

Updated by Jay Dinkar not credited amount by bank

Sep 17, 2021

Updated by Jay Dinkar not credited amount by bank

Verified Support

Sep 18, 2021

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before September 22, 2021 with an update.

Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

-Zubin
HDFC Bank Customer Assistance