[Resolved] HDFC Bank — Refund initiated by Amazon but still not credited to account.

Tril

from Bhawanipatna, Odisha

Dec 5, 2021

Address:

Bhawanipatna, Odisha

Sir, I ordered arrow sports black pant an amount of Rs1351.00 on dt 16-Nov-2021. Due to change of brand I returned successfully. Amazon had said refund initiated on dt 20- Nov- 2021 and reference number is VMRUH6NY0000KVJYWMV9 . But the refund amount has not credited to account. The card number is [protected] and linkage account no.[protected]. I have submitted all documents for your clarification.
From,
Trilochan Sabar
Bhawanipatna
Odisha

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Dec 12, 2021

Complaint marked as Resolved

I contacted to Amazon. Amazon had given a message through Amazon message center and provided the Reference No- VMRUH6NY0000KVJYWMV9. I got a call from Amazon whether the number is 442030140221.

HDFC Bank customer support has been notified about the posted complaint.

Dec 05, 2021

Updated by Tril Yes, tell me when I wiil get my refund.

Dec 12, 2021

Updated by Tril I had got a message from Amazon message centre . The reference no VMRUH6NY0000KVJYWMV9 was provided . I called and complained through phone call and the number is[protected].

Dec 15, 2021

Updated by Tril I have filled complaint on dt 5th-Dec-2021 for Amazon refund not credited. It is about 10 days no reply given. Send me the complaint staus to mail id . Mail id is [protected]@gmail.com.