[Resolved] HDFC Bank — refund my fastag invalid adjustment entry cust id:[protected]

Bhavesh Senghani

from Mumbai, Maharashtra

Address:

Mehsana, Gujarat, 384002

Resp sir/ma'm

My fastag cust id :[protected]
Mo: [protected]

Debited adjustment enrty total amount 265/- on date 14/02/2019

I have checked all transactions on WWW.TIS.NHAI.GOV.IN

All transaction on tall are accurte equal amount debited at every toll plazza as sown in WWW.TIS.NHAI.GOV.IN

So kidly refund same 265/- in my fastg id.

Thanks in advance

My all transation from issuing fastag in attechment

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Mar 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our fastag team has contacted you and informed you that we have initiated chargeback dispute on the said transaction. They will revert to you in 7-10 working days with the status of dispute. For further assistance, you may write to them at fastag.[protected]@insolutionsglobal.com.

-Manoj
HDFC Bank Customer Assistance

Mar 09, 2019

Updated by Bhavesh Senghani No one at hdfc fastag or at insolutionsglobal albe to answer which toll gate has debited mu money. or short payment on which toll gate.
as customer i has right to know where my money debited.
but no one at hdfc fastag customer care or insolutionsglobal able to reply my question about duduction.
finaly i closed my fastag id.

thkans for best service.
but closing my fastag only for deduction that not clarified by HDFC.