[Resolved] HDFC Bank — refund not received

Deep Singh Matharu

from Nawanshahr, Punjab

Address:

Una, Himachal Pradesh, 174315

I bought a product from amazon for ₹299 on 29 september 2019. I paid ₹3 by amazon pay balance and ₹296 by upi money transfer attached with my hdfc bank account. After receiving the order i canceled the order and requested for return and refund and amazon accept my this request. The amazon initiate my refund on 06 october 2019and they send me a refund reference #[protected] number and ask me to wait for 05 october 2019. I received my ₹3 amazon pay balance on same day when amazon initiated my refund but i haven’t receive my refund of ₹296 yet. I call amazon and ask them for my refund and they said that please contact with your bank customer care. Please help me out for this trouble.

Was this information helpful?

No (0)

Yes (0)

Oct 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

Oct 11, 2019

Updated by Deep Singh Matharu The link provided by you isn’t work properly, it ask for reference number but i don’t know that which type of reference number you need.