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[Resolved]  HDFC Bank — refund not received from smart buy

I had booked a flight ticket through smartbuy hdfc and cancelled it on 5th january 2019. But till now i didn't recived my refund. They are saying that the refund had done and giving many numbers to contact for refund. I am giving you my order id of smartbuy please help me to get the refund.
Order id[protected]
Order date 28-nov-2018 12:41:44
Amount of refund to recive 4260/-rs
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Complaint marked as Resolved Mar 7, 2019

Complaint Status


[Jan 30, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Jan 31, 2019 Dear Customer,

I request you to share your account no./customer Id, transaction details and date/time of the transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TW[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    59%
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