HDFC Bank — refund of one assist membership fee of rs. 2499/-

One assist membership fee of rs. 2499/- was deducted in my hdfc credit card ending 2357 on 03/07/2018 without any intimation. My relationship number is 2328417. Now i want to cancel my membership in one assist. So kindly cancel my member ship in one assist and please refund my amount of rs.2499/- in my hdfc account.
Kindly accept my request and refund my amount of rs. 2499/- as soon as possible.
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Mani

Greetings from OneAssist.

We are sorry for the inconvenience caused to you.

As per your request we have cancelled the plan however we request you to kindly send your bank statement regarding the deduction at [protected]@oneassist.in. so that we may be able initiate your refund.

Awaiting your response,

Thank you,

Regards,

Sophia.

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