[Resolved] HDFC Bank — refund pending for long time for unsuccessful transaction

NARESHKUMAR RAJENDRABABU

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600054

Dear sir,
This is naresh kumar from chennai, one month before i have paid rs. 2000 to institute of company secretaries of india but the transaction was a failure. Transaction date is 24/09/2017 around 11.00 am. I have compained "n" number of times regarding the issue. But the bank is not at all responding properly. Since its is unsuccessful transaction they are asking for proof of such transaction. How can i provide the same? It is the responsibility of the bank to check the proof o[censored]nsuccessful transaction.

My customer id is 73273508
Last registered complaint no which is o[censored]tmost no use is 1402903. I want my refund at any cost at the earliest possible.

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Nov 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We have raised the 2nd chargeback with the acquiring bank and we request you to check your account for credit by 23-Oct-17 (working day) as per NFS/Cashnet TAT, provided we do not get representment (i.e. proof of transaction) from the acquiring bank.

-Manoj
HDFC Bank Customer Assistance