[Resolved]  HDFC Bank — refund policy no: 17645708 and[protected] regarding-

Address:Hdfc bank limited, jamsher khas, jalandhar

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Hdfc bank customer care
Hdfc bank limited
Customer satisfaction rating: 52%
Submit a complaint 23841
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Hdfc bank customer care
Hdfc bank limited
Website: www.hdfcbank.com
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Address
Branch 542, trade world, a wing, ground floor, senapati bapat marg, lower parel
Mumbai
Mumbai city district
Maharashtra
India - 400013
Landmarks: opposite kamala mills compound

Customer care phone numbers and contacts
Toll-free:
[protected]
Up 2461 down 1038
[protected]
Up 1002 down 565

Phone:
+[protected]
Up 982 down 477
+[protected]
Up 324 down 269
+[protected]
Up 237 down 270

Additional info
Customer centre

Additional contacts

Andhra pradesh

+[protected]

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Cashback not given
Rs.6000/- cash back against iphone 11 purchase not received.
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Hdfc bank — iphone11 refund
Freezan mohammed on jun 2, 2020
My name is freezan mohammed and i bought an iphone11 using my hdfc debit card since hdfc provides a 6000 rs refund. Its been 4 month and the money has not yet been refunded. Also i have written several times for the bank along with the bill copy but no response yet. These are hard times and i would like the bank to do what they promised their customers.
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Complaint comments respond complaint category electronics & appliances
Hdfc bank — surrender policy no: 17645708 and[protected] regarding-
Umesh chander soni on jun 2, 2020
This is reference to policy no: 17645708 and 17634462. I wish to inform you that i had purchased both two policies (First[protected] hdfc life super saving plan 20/05/2015) and (Second[protected] hdfc sl progrowth super ii 26/05/2015), which both have lock in period of 2 years from date of issued as per your employee. Same has been expired on 26/05/2018. I was unable to pay the premium, contacted the your chandigarh office and send many emails for refund of amount and chandigarh area manager anuj mathur [protected] and duputy manager supriya [protected] was told that the both policies has got a lock in period of 5 years, now 5 years are over but still i m not getting my amount back despite of repeated visit to your branch. Your agents just cheat us making false commitments to sell the policies. Kindly look into the matter and make arrengent for the refund of my matured amount in the form of cheque or dd. Or i have to move to the consumer court for the same.
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Aug 12, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2020
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that cashback for all eligible transaction will be posted to account by June 15, 2020. For further assistance you may write to us at grievance.[protected]@hdfcbank.com.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
Umesh Chander Soni's [Complaint's author] reply, Jun 5, 2020
I'm already send emails to your email address [email protected], but not received any reply from your end.

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    HDFC Bank
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    18391
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information