[Resolved] HDFC Bank — regarding 2 times amount withdraw from my account

[Resolved] HDFC Bank — regarding 2 times amount withdraw from my account

P Praveen Kumar S K from Chennai, Tamil Nadu

Dear sir, I have swiped rs.2000 from my hdfc atm card at nearest sbi atm centre,[protected] sunguvarachatram, sriperumbudur, tamil nadu on 07/08/2020 but the transaction hasn't been done and error came like transaction is unsuccessful. I have waited for 10 - 15 seconds and again i have inserted my atm card and withdrawn 200 amount, only 2000 has been drawn but suddenly two messages cane separately saying rs. 2000 has been debited from my account. So total 4000 has been debited but only 2000 cash has come out. Please check and do the needful. Check the attached file for your reference. Praveen kumar s. K. [protected] — With regards, Praveen Mob - [protected] +3 photos Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 12, 2020 HDFC Bank Customer Care's response Dear Customer, We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. -Nadia HDFC Bank Customer Assistance Verified Support Aug 12, 2020 HDFC Bank Customer Care's response Dear Customer, We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days. -Nadia -Nadia HDFC Bank Customer Assistance
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