[Resolved]  HDFC Bank — Regarding bcc no. [protected]

Address:New Delhi, Delhi, 110025

In response to your correspondence [protected], the details of Insta Loan as per the details stated below for which I never applied.
Loan No.[protected]
Unsecured loan type/intra loan Amount Rs. 12000/-(Twelve Thousand) Time 12 months
The above said loan and an Insurance scheme were given by stealing my anticedients from HDFC Bank from where loan vide agreement No. 35406268 amount Rs. 750000/- was taken. The undersigned returned the draft of Rs. 12000 and the insurance scheme at the same address. The insurance scheme was taken back by the HDFC bank but the Intra loan for Rs. 12000/- was credited to my account when I consulted the bank official I was told to pay Emi1070 P/M. I paid all the EMS. But Rs. 6000/- is still shown pending against the credit card. I never used credit card of HDFC Bank.
I requested the officials that I never used credit card, my account is put under CIBIL and the problem was not addressed. I am now denied to get benefit of lower intenert rate on my loan 750000/- I am being harassed by collection centre again and again without any fault.
Kindly solve the problem.

Dr. Shamshad Ali
[protected]
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Mar 14, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
HDFC Bank Customer Care's response
Dear Customer,

We are fully sensitized to your query raised with regard to your credit card and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance
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