[Resolved] HDFC Bank — regarding cashback points for hdfc debit card

Hannan Ahmed

Address:

Ahmednagar, Maharashtra, 414003

I've not received 10% cashbank points earned during diwali sale and 5% additional cashback via smartbuy. I used hdfc debit card on 9th october 2019. It has been more than 90 days now. I could not find any complaint option on hdfc bank website regarding cashback redemption and cashback points deposit.

Kindly look into the matter as soon as possible. Please provide contact reference for submitting this complaint.

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Feb 19, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 15, 2020

Updated by Hannan Ahmed Just now, I received the HDFC alert that Debit Card Promotional Points earned on or before Oct 2019 expire in Feb 2020. I have not yet received any kind of promotional cashback points on my HDFC Netbanking A/c as I'm supposed to.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance