[Resolved]  HDFC Bank — regarding credit card and saving account charges

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir/ ma'am,

"last year in july or august, i had transferred my account to noida branch (Hdfc0001351). I don't remember the executive name or details. At that time one lady was sitting there and she told me about the offer i. E" life time no annual fee"on credit card."

Now, they are charging me annual fee. They just told me about the offer i. E life time no annual fee"on credit card".

I have been contacting customer care for credit card issue since october but they have not resolved my issue till now.
I have called customer care and sent more than 20 mails to customer care. So many times i have gone to my home branch to resolve this issue but they are simply saying that i have to contact customer care because they are unable to solve this problem and close saving account.

Credit card issue reference number are
[protected], [protected], [protected], [protected], [protected], [protected], [protected],

Hbl=[protected], hbl=[protected].

From january, they have started fine on my saving account because of minimum balance without resolving the credit card issue.

Intentionally, hdfc bank is not resolving my issue to earn money. Neither, they are resolving my credit card issue nor they are closing my account. And they have also started fine on my saving account.

Worst service hdfc bank are providing to the customer.

Regards
Bablu