[Resolved] HDFC Bank — regarding fraudulent charges on my credit card

MDamodar69

from Nagda, Madhya Pradesh

Address:

Neemuch, Madhya Pradesh, 458441

My credit card no. [protected] (Damodar muchhal) has been charged with an amount of 14135/- on ac of non payment. But this charges were initially amounted to rs 600/- for autopay returned facility which i didnt opt for from the date of issue.

I have the documented proof showing cheque deposited before the due date and got it debited on same day from state bank a/c but got credited in hdfc bank after due date and for which the bank has charged me with autopay facility and accumulated the amount to rs. 14135/-.

Request you to please resolve the matter asap as its affecting my cibil score

Damodar muchhal
[protected]

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Apr 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and regret the inconvenience caused to you in this regard. We request you to elaborate on your queries to [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance