[Resolved]  HDFC Bank — regarding harassment by recovery agent

I am getting call from bank's recovery agency regarding my loan amount. There is a person named raj kumar who is prentending to be an employee of bank. He is harrasing me and using abusive language and threatning me that he will abuse my parents and my relatives as he has accessed my facebook account. This thing is now giving me mental tension and i am going through depression. I havent got enough money to pay my loan and i am ashamed for that. This is because o[censored]nstability in financial position. Please do something
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Mar 19, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2020
HDFC Bank Customer Care's response
Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Sir my I'd 60373418 int cas deposit chg inc 2100 debited ho gaya hai sir check out return it

Cancel membership one assist
I am a HDFC bank credit card holder number ending with 0474 and on date:30/01/2019 has auto debited Rs. 1899/- from my credit card . I am not interested about this service and don't want this membership any more. So cancel the membership and if possible refund this debited amount of Rs.1299/-

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