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HDFC Bank — regarding issuance of fastag

I have applied for fasttag on 30/11/2019 for an amount of rs.500 after 6 days (06/12/2019) i received my customer id and wallet id but till date i have not received any confirmation email or any information regarding dispatch of my fast tag kit. There is no other way to contact the bank representative as the toll free number mentioned on website is also not working or is not being attended. Kindly sort out my problem
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2019
HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
Verified Support
Dec 11, 2019
HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Manoj
HDFC Bank Customer Assistance
Dec 11, 2019
Updated by Singhajit Can you please clearly mention the mail id
Dec 13, 2019
Updated by Singhajit Kindly mention your contact number
Dec 17, 2019
Updated by Singhajit I am not getting any reply from ur team I tried to contact them through email but there is no response kindly sort out my problem
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Have already completed the FasTag application with reference number : HFR413335. still, haven't received the FastTag delivered and no statu updates.
Please look into this issue.
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