[Resolved] HDFC Bank — regarding low balance maintenance charge

mageshsmage

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600053

Sub: - need to wave off and close account

Dear sir,

Hope you are doing well.!
I would like to inform you that it’s more than 4 months since i left allsec technologies pvt. Ltd. Company. I’m no longer associate with the company or your hdfc salary account. And i am not happy or satisfied in charge for not maintaining the minimum balance. Below are my account details.

Name: magesh
A/c no: [protected]
Branch: kotturpuram
Contact number:[protected]

I am no longer using any of your hdfc services. I do not need this account due to personal inconvenience.
It is showing negative balance (-2625.64 rs.) due to your non maintenance charges still deducting money from this account a/c on monthly basis.

So i request you to kindly close my hdfc salary account a/cand do the wave off also because it’s no longer required since i left the company and i don’t want to continue with your services.
I have moved to my hometown so it won’t be easy for me to contact home branch for future.

I am requesting you to please consider this mail for closure of hdfc salary account a/c no - [protected]

Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty).

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Aug 8, 2018

Complaint marked as Resolved

sir, since from my complaint the only thing changed was my negative balance from -2600 to -7600 so person from hdfc called me regarding on my complaint . when I went to close my account to my nearest branch in Ambattur (Chennai ) they told me to pay the fine amount, so I left from there . so please Kindly update regarding my complaint

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2018

HDFC Bank Customer Care's response Dear Customer,

You are requested to visit our nearest branch and submit the request for closure of your account. We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. Kindly refer the below link for contact details of branch: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

-Manoj
HDFC Bank Customer Assistance

Feb 22, 2018

Updated by mageshsmage thank you for your response,
what if they told to pay the negative balance in order to close the account

Aug 08, 2018

Updated by mageshsmage dear sir,

since from my complaint the only thing changed was my negative balance from -2600 to -7600
so person from hdfc called me regarding on my complaint . when I went to close my account to my nearest branch in Ambattur (Chennai ) they told me to pay the fine amount, so I left from there . so please Kindly update regarding my complaint