[Resolved]  HDFC Bank — regarding pending confirmation of of emi and showing incorrect due /outstanding amount.

Address:

HDFC BANK LUCKNOW, Lucknow, Uttar Pradesh, 600041

Respected concern,
This is bhagirath rawat user o hdfc credit card earlier few month ago i had use my credit card for shopping in reliance digital limited west end mall lucknow, product purchased by me vivo v9 youth rs 16990 on zero coast emi as per offer after card swapping a receipt of debit amount and tenure of emi had provided by staff /by machine but approval code is 047478. Time is 20:00:23 tid :40936667 i have a receipt by hdfc bank conformation of emi which tenure was 6 month on thih product was purchased on 03/08/2018 the implementation of the emi of this product has not yet happened. Let me tell you one another emi i continuously paying for rs 41737 emi based which is purchased by me in date of 07/06/2018.
I constantly paying the installments however the principal has not yet come down and every moth finance charge approx rs 1370 and penalty amount is taken by hdfc i am very upset. Payment recovery team is calling me again and again forced me to do payment i also tried to resolve this issue by customer care on my behalf and executive says you have to mail your problems at the mail address #customerservices. [protected]@hdfc.com and i did but i have not got any response/answer yet my outstanding amount become rs 44537.00. I am totally disturb.

Therefore, please request for necessary action in this regards. So that the problem can get rid quickly.
Thank you.