[Resolved]  HDFC Bank — regarding refund of rs 561 on 31st may 2018 towards irctc

Address:Gurdaspur, Punjab, 143505
Website:www.hdfc.com

Dear sir
this is regarding the refund of rs. 561 that was deducted during the transaction to IRCTC transaction id [protected]. The amount was deducted from my account but wasn't transferred to irctc. regarding this i had sent an confirmation mail from irctc to you at [protected]@hdfcbank.com .but no action has been taken against it. please solve this problem as soon as possible. query no[protected] .the deduction was made from account no [protected].
thanking you .
Name - Vishal malik
mob- [protected]
account no- [protected]
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Aug 19, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2018
HDFC Bank Customer Care's response
Dear Customer,

Kindly email us at [protected]@hdfcbank.com and share with us a confirmation received from your merchant that the said payment was not received at their end. The Chargeback Complaint ID is 1602144. Please mention the same in your email to us along with merchant confirmation about non-receipt of the said payment. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Reverse the debit card issuance fee, rs.885, for the Free Platinum DEBIT CARD under savings max account at the earliest.

Complaint no. PUNC[protected]
docket no. HBL=[protected]
email - [protected]@gmail.Com
It got debited from my account on 12July2018.

Hi,
Today amount of 1000 has been debited from my account ([protected]) while I have no clue how it got debited from my account. (Attached statement with this mail).This is my first month experience with hdfc and really disappointed with this act. I need my money back.
Regards,
Prabhu D.

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