[Resolved] HDFC Bank — Regarding the Closure of Personal Loan A/c No.[protected]

[Resolved] HDFC Bank — Regarding the Closure of Personal Loan A/c No.[protected]

V Vivek Nain from Lucknow, Uttar Pradesh Sep 8, 2022 Sep 30, 2022 This thread was updated on Sep 30, 2022

I have taken Loan from HDFC in December-2021. For the Surgery of my Younger Brother, the loan was of 12 EMI. Today(8-September-2022) I had visited the branch at 1:44pm for closing the loan after payment of 8-EMIs successfully, where I had been informed that I cannot close the Loan before the 12-EMI. Don't know why they are forcing to pay all EMIs monthly, when I am here to pay all in once.. As, I have taken the Loan & wants to close, why I have to wait for next 4 EMIs. It should be closed with the immediate effect. Was this information helpful? No (0) Yes (0)
Jan 26, 2023 Complaint marked as Resolved Although the issue was closed but I am not happy with the poor behavior of the HDFC Team. HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 10, 2022 HDFC Bank Customer Care's response Dear Customer, Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay HDFC Bank Customer Assistance Sep 12, 2022 Updated by Vivek Nain I have shared everything over here, but don't know why I have to write the same things every time. These things are harassing me. I had filled the form & I want immediate resolution. Sep 14, 2022 Updated by Vivek Nain If I am paying all EMI, without asking for concession on Interest for 4-EMI. Then why I pay extra amount in the name of FORECLOSURE CHARGES...??? Sep 15, 2022 Updated by Vivek Nain Still struggling for the response from the HDFC, regarding the EXTRA(4.72%) CHARGES has been added in the name of Foreclosure charges. Sep 21, 2022 Updated by Vivek Nain HDFC Bank has not responded & I am feeling helpless & hopeless, after this behavior of HDFC. As they are not taking the things seriously. So I request you to take some strict action against the HDFC Bank. Unprofessional behavior of HDFC is worse for the peoples who are taking the Loans or paying EMIs. This behavior shows that they by pass the Consumer Complaint board as they have no fear of the same. Sep 30, 2022 Updated by Vivek Nain HDFC Bank Last day I had received a call from HDFC, the lady was only asking me to pay approx. Rs.1100 EXTRA AMOUNT in the name of Foreclosure charges without any explanation and she has disconnected the call. This is how the HDFC BANK LOOT. 1. If EMI got bounced then consumer has to pay extra. 2. If consumer wants to close the loan, then also they charges more and more money. Shame Shame HDFC BANK
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