[Resolved]  HDFC Bank — regarding the not deposit my balance in non-branch

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear sir,
Today i visit the hdfc bank sector-141 noida for deposite balance in my account while i have a account in hdfc bank sector 50 noida, but your employ said to me if you deposited balance in non-home branch than you must have to pay 150 r's for use the facility of non-home branch while this facility is also free in other bank,
So please i request to you look up the matter and inform me about the non home branch facility charges.
Thank you
Devindra singh
[protected]
[protected]
Was this information helpful?
No (0)
Yes (0)
Mar 2, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2018
HDFC Bank Customer Care's response
Dear Customer,

HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network.However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

ACH Debit return charges detected form my account, i need clarification about this and its creating problem to get loan . Purposefully i am maintain the amount to get loan, Everything getting spoil due to please do immediate action .

PhNo . [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18402
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information