[Resolved] HDFC Bank — renewal charge after I close my account

Arabinda Samantaray

Address:

MIG -1 , BLOCK NO -24/3, CHANDRASEKHARPUR, 751016

Dear
I am arabinda samantaray writing this mail regarding my credit card issue. I used hdfc snapdeal credit card since last 3yrs but last july 2018 i block my card & gave a letter for closing my credit card on august 2018. After that i am not getting any mail from your side. Last 5 days i got a mail from your side for gave the renewal charges 500+gst (590/-) on mail.
So i asked you why you gave the mail after 9 month gaps?
If my card is active why you are not send me monthly statement to my mail?
By the way my reward points what i have also you are deducted every month by not knowing me. Is you gave this type of service?
So kindly request you close my account.
For replay my mail as soon as possible..
My registered mobile no -[protected]
Email id – [protected]@gmail.com
Card no – don’t know as i am not got

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Apr 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance