[Resolved]  HDFC Bank — request to cancel the hdfc classicassure plus policy

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	www.hdfclife.com

Dear concern,

My details are -
Name - shailesh srivastava
Mobile no - [protected]
Email id - shail. [protected]@gmail.com
Address - greater noida west, gautam buddha nagar

Subject - regarding policy maturity amount for policy no[protected]

I have gone ahead with a policy hdfc classic assure plus plan via your agent mr neeraj (Mobile no -[protected]) from mayur vihar office (As told by mr neeraj), the agent conveyed to me that if i pay premium for rs 20000/- for next 7 years then after 10 (Maturity date) i will received the below amount when i will surrender my policy -

Total sum of below -

1. Sum assured - 96722
2. Bonus - 117034
3. Premium paid - 140000

Total = 353756

He got collected the cheque and documents from me and now when i had received the soft copy of policy i studied & cross checked with your customer care team for the maturity amount & they replied below

Guranteed benefit = 117034
4% non guaranteed bonus = 28553
Total amount -145567

Or

Guranteed benefit = 117034
8% non guaranteed bonus = 59968
Total amount - 177001

Please let me know what will be the exact calculation of the maturity amount because your agent mr neeraj (Mobile no -[protected]) is still saying i will receive rs 353756 when policy will be matured & hdfc life customer care team is saying something else.

I want to cancel my policy but still i have not received the hard copy & the bond for the policy.

Kindly cancel my policy at the earliest as it is in free look up period.