HDFC Bank — requesting a copy of the noc and settlement closure letter and removal of my name from cibil.

Gunaaadvik

from Mumbai, Maharashtra

Address:

8D, 1'st, 2nd cross, Padamagiri nagar, perumal koil st, Periya sakkadu, Madahavaram. Near Milk colony., Chennai, Tamil Nadu, 600051

Hello,

My credit card account as be closed from past 6 month. But i have not received any response from bank.

I had sent a mail to customerservices. [protected]@hdfcbank.com on 07/12/2019. But again i haven't recieved any response from the bank.

Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card. I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment. My details are mentioned below.

Name: guna. K. K
Credit card number : [protected]
Customer id: 71013619

Thanking you
Guna. K. K
[protected]

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform that your credit card was canceled on 31/05/2019 and as on date, there are nil dues on the card account.

-Zubin
HDFC Bank Customer Assistance

Dec 16, 2019

Updated by Gunaaadvik Yeah that i know sir, Where is my NOC document? Could you please send to my mail ID. I need to close my SB account. In home branch( Adyar, Chennai ) they are saying your account as been linked with credit account so we cant able to close your SB account. Please send me NOC document to my mail ID & home address.

Thanks,
Guna.k.k
[protected].

Dec 16, 2019

Updated by Gunaaadvik Please do needful help. I am really fed up on HDFC bank, My home branch manager, She doesn't KNOW THE PROCESS. I need my NOC document asap.

Dec 17, 2019

Updated by Gunaaadvik Still i did not received any mail.

Dec 18, 2019

Updated by Gunaaadvik Please response asap.