[Resolved] HDFC Bank — reversal of failed flipkart transaction | |
I have cancelled a order on flipkart, i immediately got a msg from hdfc next morning that Ur transaction on hdfc bank debit/atm card ending 6338 for rs. 29663.00 has been credited/reversed by flipkart16326 on[protected]:05:34:00. I checked the online statement and it is not credited into my account. Please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account? This is the message from flipkart for reference: Your order could not be completed. Refund has been initiated for payment amounting to 29663.0. Here is the reference pzt[protected]sj6bh01. For more details please check your email Was this information helpful? | |
Dec 19, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 15, 2018 HDFC Bank Customer Care's response Dear Customer, Request you to wait for 3 working days and write to [protected]@hdfcbank.com along with the merchant's confirmation, in case the amount is not refunded back. -Manoj HDFC Bank Customer Assistance Verified Support Nov 17, 2018 HDFC Bank Customer Care's response Dear Customer, We note that the refund has been posted to your account on November 16, 2018. Please login to your account to verify the same. -Manoj HDFC Bank Customer Assistance | |
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