[Resolved]  HDFC Bank — reverse transaction not credited back

Address:PN 18, Hardik Crown, Hi Tech City Madhapur Hyderabad-500081, Hyderabad, Andhra Pradesh, 500081

Hi
I ordered a costly item in amazon with my hdfc debit card but i cancelled it.
Amazon has reverted the transaction and i got this message

Ur transaction on hdfc bank debit/atm card ending 5029 for rs. 19990.00 has been credited/reversed by amazon on[protected]:05:44:59

Transaction ref no r[protected]

But no money has come back to my account

Please do something asap!!
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Nov 22, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

We note that the said transaction is reversed to your account on October 22, 2019 Please login to your account to verify the same.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Sir
I Laxmidhar Rout (A/C-[protected]) on dated 15th Oct 2019 an amount of rupee 24000/- and 900/- was deducted from my Savings account which I found an Unauthorized transaction as I was not aware of that transaction . HDFC Complaint ID - MUMP[protected]

For your reference here i attached the transaction details PFA

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