[Resolved]  HDFC Bank — rude behavior by employee

Address:Sion Koliwada, Mumbai City, Maharashtra

Hello,

This is to inform about rude behavior by employee of hdfc bank, branch sion koliwada beside pvr. Employee is a receptionist named amruta posature (Surname may have spelling mistake). Her behavior was rude to almost every customer. Worst part is she makes faces to customer as customers of hdfc are illiterate. I as a customer can tolerate banking inconvenience or delay but such disrespectful behavior at reception will let me close my account with hdfc which i will be doing soon. I will let all of my friends and family members to go with other banks as people at hdfc are rude. Worst experience at hdfc at sion koliwada, mumbai branch.
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Mar 27, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the required details along with the complete address of the Branch, date/time of your visit and the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Visit here https://bit.ly/2Hqff0y for help with branch address.

-Preethi
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi,

Recently as observed HDFC bank is Deducting depository charges for the demate account without any notification regularly almost every month.

Dec18 295
Sep19 29.5
Oct19. 177
Nov19 413
Dec19 619
Jan20 472

Pinaki Atha - cust 6713354
Mail: pinaki.[protected]@gmail.com
I have my saving account in your bank that is HDFC Ulhasnagar branch ...
And some amount has been dedicated from my Saving account without any notice...
by saying that

PUR ADJ IT

Can I get my amount back as what is this .. what does it mean ... by dedicating amount without lo any prior notification

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