[Resolved]  HDFC Bank — Rupay Platinum Credit Card

Address:

HDFC Bank tekari chambers branch Lucknow, Uttar Pradesh

I used the card for one transaction, and later visited the branch where i was advised to put up auto-pay with another account that i get salary in.

Inspite of auto-pay, i kept getting messages that my payment is due. I went to the bank multiple times to get this checked wherein the credit card executive logged in my account and kept telling me nothing is due and that i should ignore the messages.

Since the amount in the messages kept on increasing, I grew suspicious and logged in to check again. This time even on my account it is showing due along with around 900 INR penalty for late payment and return of payment.

I fail to understand how it is my fault when I've repeated tried to understand those misleading messages by visiting the branch thrice.

Now I have to pay the penalty for trusting hdfc bank executives who told me nothing is due and i should ignore the messages.

Please help me I'm a working person and it's a big headache for me to visit the branch again and again.

The HdFC bank tekari chambers number on Google is not responsive, nor i can find another number on which i can talk to any executive.

This evening I have paid the total due amount of 4500. but it is still not reflecting in my account