[Resolved] HDFC Bank — savings account frozen since 2 months.

AmbicaAC

Address:

Girinagar Bangalore, 560085

Hello
My account is frozen since 2 months now. I visited the branch (Girinagar, Bangalore HDFC) and submitted my KYC and other documents which they asked me to and I was promised that my account will be active within 1 week. However, even after this, account is still frozen. When enquired multiple times withthe bank manager, he asked me to upload address proof documents and allow 1 week for that to reflect. Its now more than 3 weeks and the state is still the same.
I am not able to do any transactions and have been hit badly by the emi and other people for whom the amount was automated to go from the account. Looking for help here. Please help me!

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Oct 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official has contacted you and informed you the reason for blocking of the account and process to unblock the account. For further update, you may contact our Branch Manager Mr. Manjunatha D on [protected].

-Nadia
HDFC Bank Customer Assistance