[Resolved] HDFC Bank — smart fraud by smartbuy - hdfc bank

Comfort Cabs Pune

from Chennai, Tamil Nadu

Address:

Bangalore Urban, Karnataka, 560105

I bought a Smart Phone using HDFC-SmartBuy on 6July2018 (Value Dt: 07/07/2018 for Rs12999) - where there was an offer of 10% CashBack on using HDFC-Debit Card.

No doubt I made this purchase due to the 10% Cashback Offer made available via SmartBuy-HDFC - redirected to the Amazon website - Order Number: 404-*******-0584333. But now I feel cheated and I'm regretting on my purchase done using the HDFC Smart Buy website. Unfortunately, even after a wait period of more than 90 days there are no signs of the Cashback to be credited to my savings A/c or HDFC Debit Card.

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Nov 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance