[Resolved] HDFC Bank — still not receive debit card

Alakesh Sarkar

from Barpeta, Assam

Address:	Dhubri, Assam, 783325
Website:	[email protected].

Dear team,
I have received a sms from hdfc bank to receive a debit card on 26 nov and a call from hdfc candmari branch (Kalpana medhi) she send me card to my home dhubri but i haven't received card due to hold my card hdfc chandmari brach (Kalpana medhi) she gave me false contact no to courier service. Still i have not received my debit card please don't send me any call from hdfc bank she /he gave false information.

Regards,
Alakesh sarkar
[protected]

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Dec 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 11, 2018

Updated by Alakesh Sarkar Please do this

Verified Support

Nov 13, 2018

HDFC Bank Customer Care's response Dear Customer,

The debit card was sent to your address on the same day when the card was received by our branch. However, the delay was there from the local courier's end. Later courier person attempted to deliver the card another day however there was no response from your end to the call as confirmed by the courier. Please write to us at [protected]@hdfcbank.com in case you with to get the card re-dispatched at your address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance