[Resolved]  HDFC Bank — stop convert the amount into emi

I called customer care (8th jan 2019) @6pm and inquiring about smart emi payment, then he told me to enter the card exp date for verification so i have entered then he immediately processed.

Am telling him like "i am just inquiring don't process". But he convert into smart emi (Rs. 89, 886).

Please stop converting emi.

Why customer care executives are not listening (Don't have patience to listen what customer says).

Please stop converting into emi.

Please listen the conversation which we had and stop converting into emi..

If you need more info please call me..

Please stop converting emi. I have already called relationship manager mr manjunath, he told me to call customer care executive but they didnt pick the call.

I sent an email to all customer service, but no use.
Customerservices. [protected]@hdfcbank.com,
[protected]@hdfcbank.com,
Grievance. [protected]@hdfcbank.com

I didn't receive the response till today.

My name: veerabhadrappa km
Phone: [protected]