[Resolved] HDFC Bank — Health Insurance subscribed by hdfc credit card division by unethical means | |||||
During 20-23 March 2017 i got host of calls from hdfc credit card division for health insurance. I had no interest in the insurance, but it was said by hdfc that the premium will be reversed in next bill. I was even coerced to accept as it was said if i decline i would be charged annual. To my disappointment, premium of 11055 Rs, deducted on 24 march was not reversed. Now when i talk to customer care, they are not entertaining my complain in true spirit. "I have recording of all the calls received from cheater hdfc. " Cheating goes beyond this. Few days after the health insurance cheat(however, at that time it was not clear whether it was a cheat or not), another cheat was done, it was of one Assist wallet protection plan and the catch line was its free with the insurance subscribed by you. Then 2790 Rs deducted for this too. In total i got cheted by hdfc of 13800 Rs. This cheat has hit hard my 6 year long trust in Services of Hdfc. Lalit kr singh Card no. 5459xxxxxxxxx4219 Mob.no.[protected] Was this information helpful? | |||||
Jun 8, 2017 Complaint marked as Resolved My money has been deducted by HDFC in around 10 days of raising the complain. It was indeed a time consuming exercise that i had to go through to get the sum back as hi had to attend host of calls from different levels of hdfc bank. HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 25, 2017 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]. Bejoy HDFC Bank Customer Assistance | |||||
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I am Omprakash Wadhai
Date of Incident[protected] today 7:37 Am
client no. [protected]
My Mobile no ([protected] )is registered to other person credit card ending with 3334, this card dose not belong to me, i am getting continuous OTP messages,
Please remove my no from this cards ending (3334 )