[Resolved]  HDFC Bank — suspicious text

I have received a message from hdfc bank and i have never submitted any mandate form.

Dear customer mandate reference no: hdfc[protected] issued to akara capital advisors p ltd with value rs. 507726.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

Please help me as a matter o[censored]rgency.
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Apr 15, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Mar 13, 2019
Updated by casknizam
Please update me. I want the Bank to cancel this request. Please help me urgently.
Verified Support
Mar 15, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have checked our records and confirm that "the said ECS/ACH Mandate pertains to AKARA CAPITAL ADVISORS P LTD. In case you haven't requested for the same, kindly visit the nearest HDFC Bank Branch and submit a request for the closure. Alternatively, you may write to us [protected]@hdfcbank.com from your registered email ID for further assistance.

-Zubin
HDFC Bank Customer Assistance
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