[Resolved] HDFC Bank — taking charge without customer knowledge

Nithya Anandh

from Delhi, Delhi

Address:

No 8 krishna swany street pallavaram, 600043

Amount 25 is getting deducted with the description nwd dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

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Feb 27, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

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Comments

kprem

from Hyderabad, Telangana

Dear sir,
I Am all ready notice (complaint and return answer working three days will be return your money with email prof) with out information cutting my money lost week all ready complaint but no action this issue. change my account and every transition i have screen short before and after .

Note:

Bhaskar Parichha

I had submitted the proper application form and sent by speed post to Chennai Credit Card Division as per requirement.for closure of my credit card No ending 8592 and the linked HDFC ERGO personal accident policy No [protected].Although 2 months have elapsed nothing is heard and I am being sent payment notices.