[Resolved] HDFC Bank — they transferred my money into wrong account | |||
This is to inform you that i am holding a current account relationship with hdfc bank with account number [protected] and this email is regarding the incorrect transfer of my funds to the wrong account by bank officials due to their negligence. On the 6th of november i have placed a neft request in hdfc bank jk plaza with ifsc code hdfc0001468 for rs 150000 to account number [protected] with account name amit kumar meena, but they have transferred to a different account [protected] in bank of baroda. Next day i came to know that my funds have not reached the correct account. I had immediately placed a request to return my funds, but as the mistake happened due to their several negligence so none of the official taken it seriously and asked me to talk directly to bank of baroda as they don’t wanted to expedite this issue at higher level putting my 1.5 lakh at risk. From that day i am regularly going to hdfc bank but they are not helping me anywhere. I also came to know that there were a lot of negligences like 1. They have put the wrong date stamp of previous month on neft slip, i. E. They have date stamp of 6th october instead of 6th november. 2. They have not verified the account number properly from neft slip. 3. They have not asked for signature for corrections in amount section in slip. Due to this various errors, no one from hdfc bank jk plaza is helping me. I am feeling very sad while informing this thing happened with me with you, but as i am not seeing any help from any representative so i am requesting you to please look into this matter and help me to get my money back. Regards, Pulkit gupta A/c number: [protected] A/c name : pulkit gupta Was this information helpful? | |||
Nov 27, 2019 Complaint marked as Resolved They refunded my money thanks to hdfc bank HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 27, 2019 HDFC Bank Customer Care's response Dear Customer, We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days. -Nadia HDFC Bank Customer Assistance | |||
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