[Resolved]  HDFC Bank — three consecutive refunds not received

I am having hdfc debit card. I mostly do payments online and there are many times i don't track my refund but from 1 months i have noticed that my refunds are not reflected in my bank account. The refund has been initiated from other end and reference number is also shared but money is not credited. One payment was if 440 from goibibo and 268 and 539 from swiggy.

Reference nos are:[protected]
[protected]-1
[protected]-1

In this covid-19 time it is already really tough to manage money. Please please help.
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May 4, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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