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[Resolved]  HDFC Bank — tone to be used while speaking with customer.

Hi team

This is with reference to my credit card payment. Which i have paid late with penalty & interest fees.
Meanwhile the credit card collection team had showed the he'll during the calls by using their unacceptable tone... I will accept the calls by using the right tone.
Can any one please help me to listen my voice against the issue of tone used while speaking with customer.
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Complaint marked as Resolved Feb 28, 2019

Complaint Status


[Jan 28, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Jan 28, 2019 Dear Customer,

I request you to share your Card No, Complete issue, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    26661
    Pending
    0
    Resolved
    15362
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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