[Resolved]  HDFC Bank — tone to be used while speaking with customer.

Address:Chennai, Tamil Nadu, 600044

Hi team

This is with reference to my credit card payment. Which i have paid late with penalty & interest fees.
Meanwhile the credit card collection team had showed the he'll during the calls by using their unacceptable tone... I will accept the calls by using the right tone.
Can any one please help me to listen my voice against the issue of tone used while speaking with customer.
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Feb 28, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card No, Complete issue, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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