[Resolved] HDFC Bank — top up loan amount credited to my account without my confirmation

[Resolved] HDFC Bank — top up loan amount credited to my account without my confirmation

R Ravi Govindashetty

I have a personal loan with HDFC and is running from last 7 months. Few days back I have applied for top up loan for my personal reasons. The loan amount of 529058 is approved and they called me for confirmation then I asked them to wait for 2 days time for my confirmation regrading my deision to take loan or not..The next day itself the loan amount of 529058 is credited to my account without intimating me and without taking my signature on loan agreement. Now I dont want this top up loan of 529058 and it has to be reversed to the bank. Was this information helpful? No (0) Yes (0)
Aug 3, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 03, 2018 HDFC Bank Customer Care's response Dear Customer, We're sorry to hear that. Please share your Loan Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. -Anay HDFC Bank Customer Assistance
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