HDFC Bank — transaction dispute in hdfc fastag

Jen Varghese

from Ernakulam, Kerala

Address:

Ernakulam, Kerala, 682020

I have HDFC Fastag and the Customer ID is[protected]. The wallet ID is[protected].
On May 4th 2019, I had two transactions at toll plazas. After that my account balance is Rs.233/-.
On May 10th 2019, I have recharged my account with Rs. 600/- and the total balance is Rs. 508/-. The actual balance should be 600+233=833/-.

Please let me know why the actual balance is not showing my account? Current balance showing that 508 only.

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HDFC Bank customer support has been notified about the posted complaint.