[Resolved]  HDFC Bank — transaction is declined but the amount is debited from my account

Dear hdfc bank,

Yesterday i have done the transaction through my hdfc credit card. The amount of 151125/- transaction is declined but the amount is debited from my account. I have raised a compliant, the compliant no is [protected]. I done this transaction on yesterday. And i raised the compliant also.

Please check and revert back my amount asap to my card.

Regards,
Narendra
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Oct 27, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2018
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Card No., transaction details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
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