HDFC Bank — Transaction timed out ,amount debited but recipient did not get the money

I am Amrit Raj holding an hdfc bank account in Hyderabad India. I have sent Rs.20, 000 to my friend and the money got debited from my bank account and I received a message that my transaction has been timed out but the recipient did not get credited with the amount .



I sincerely request you to refund back the amount to my account immediately .It’s urgent for me.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2020
HDFC Bank Customer Care's response
Dear Customer,

We wish to state that the referred transaction is reversed back to your account on October 09, 2020. Kindly refer to your account statement to verify the same.

-Nadia
HDFC Bank Customer Assistance
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I have sent Rs.10, 000 to my friend and the money got debited from my bank account and I received a message that my transaction has been timed out but the recipient did not get credited with the amount .

I sincerely request you to refund back the amount to my account immediately .It’s urgent for me

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