[Resolved] HDFC Bank — transactions done to a fraud merchant | |||
Hi, Greetings of the day! I am an account holder of [protected] a/c holder of hdfc bank. I would like to bring to your notice that i have done three transactions to a particular account to a merchant for a job service promised. I was not aware that it was a fraud business they are running to get money from candidates with false promises and blocked the number i was trying to contact them after providing them the money they had asked to proceed. Please kindly dispute this transactions done to the vendor account. They asked 3500/- for registration. Then they asked 13500/- for insurance and medical to proceed further. Then they had asked 20000/- for visa purpose to deposit to go further. Once i had deposited the entire money on periodic basis trusting them, they immediately blocked my number. My friend tried reaching them. They informed him that my visa got rejected and they have to pay a bribe of 20000 /- again to proceed further. They are still trying to extract more money from me. I would henceforth earnestly request you to kindly dispute the entire transactions done to this account of niraj kumar under the description of silva travels, and to please help me refund my hard earned money back soon from this fraud racket. If you need any further information, you can reach me at [protected] / [protected]. I have attached the dispute form in the mail attachments for your assistance and investigation. I have tried reaching the customer care but they keep asking me to contact the nearest branch who in return tells me to contact the customer care. I look forward to a speedy action from your part as this might save other candidates too from being a victim of this fradulent activties. Thanks and regards, Neha mandal [protected] Was this information helpful? | |||
Dec 12, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 18, 2017 HDFC Bank Customer Care's response Dear Customer, We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days on your register e mail ID. Case is pending with Reference number for your query is[protected]. -Bejoy HDFC Bank Customer Assistance Verified Support Oct 25, 2017 HDFC Bank Customer Care's response Dear Customer, Our team has already responded to your email on October 18, 2017 at 07:02 PM. Please be informed that HDFC Bank is not in position to validate a an IMPS transaction which is done. Further, we request you to lodge a FIR against the same. For any further assistance and for all your Banking needs, you may please contact your relationship Manager Sneha Srivastava on [protected] at Sneha.[protected]@hdfcbank.com. -Anay HDFC Bank Customer Assistance | |||
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There has no update to this case since one week. This is not acceptable .
Regards,