[Resolved] Hdfc Bank — two time emi deduction on my personal loan no 27514487

 
2 Reviews
India
 Mohanshalu on Feb 15, 2019
Why you deducted my emi 2 time on feb month through ecs. I have already paid through manually. And its technical issue and u made the charges also 784 rs
I got a call from collection department regarding to pay the emi manually. Initially it not deducted on monthly basis.
After manual payment also i got a message for ecs represent.

Why you are giving wrong information to customer to pay through manually again ecs after manual payment. And kindly waveoff my charges.

Totally not happy with your customer service. Please refund my 8119 rs immedidatley

Regards,
Mohan b
Complaint marked as Resolved Mar 19, 2019

Complaint Status


[Feb 15, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Feb 16, 2019
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

HDFC,

Please reverse my full money as 8119 rs. There is no mistake from my side. I have a sufficient balance . Please dont include any extra late payment charges.

Please refund my full money.

Regards,
Mohan B

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    Hdfc Bank - two time emi deduction on my personal loan no 27514487