[Resolved]  HDFC Bank — two time emi deduction on my personal loan no 27514487

Why you deducted my emi 2 time on feb month through ecs. I have already paid through manually. And its technical issue and u made the charges also 784 rs
I got a call from collection department regarding to pay the emi manually. Initially it not deducted on monthly basis.
After manual payment also i got a message for ecs represent.

Why you are giving wrong information to customer to pay through manually again ecs after manual payment. And kindly waveoff my charges.

Totally not happy with your customer service. Please refund my 8119 rs immedidatley

Regards,
Mohan b
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Mar 19, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

HDFC,

Please reverse my full money as 8119 rs. There is no mistake from my side. I have a sufficient balance . Please dont include any extra late payment charges.

Please refund my full money.

Regards,
Mohan B

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