[Resolved] Hdfc Bank — unable to close my account
Chennai, Chennai, Tamil Nadu, India
DuDurai B on Feb 26, 2019
Id: 50926162. Deducted rs500 from for not maintaining the min balance. I tried to close the acc, they said my acc got linked to credit card. I requested via phone banking to delink my credit card. No action for 15 days. Credit card section is telling that is bank section. Back section is telling that is credit card section. What to do? Please help.
Complaint marked as Resolved Mar 30, 2019
[Feb 26, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response, Feb 27, 2019
In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT(On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.
HDFC Bank Customer Assistance
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