[Resolved]  HDFC Bank — Unable to get updates on HDFC Credit Card NoC and CIBIL though outstanding is fully paid.

Dear Team,

Could you please help me to get the NoC and CIBIL update. (Closure Letter)
I am struggling to get updates.

Card Number: [protected]
Name : K Rajesh Babu

I have settled the account last year and paid the total outstanding on 13th Sep 2021 (Please refer the attachment) but till now I didn't receive any NoC or CIBIL update.
Could you please help me with the update.

I went to Mysore branch and submitted the closure letter as well on 13th Sep 2021 but still no update on this.

I tried reaching to the number[protected] provided since 10 days but it never gets connected to customer executive.
it says: All our customer executives are busy with another call, please wait as we transfer your call.
and exactly after 5 minutes the call gets disconnected.
+1 photos
Was this information helpful?
No (0)
Yes (2)
Oct 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 30, 2021
Updated by rajeshindojin
I have sent mail to customer care no may times (more than 100 times) but no response.
Verified Support
Sep 30, 2021
HDFC Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We observe that we have already responded to your mail id on September 30, 2021. For further clarification, we request you to revert to us to the mentioned email to enable us to review further. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18399
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information