[Resolved] HDFC Bank — unauthorised credit card charges | |||
10-jun-2017 I have purchased a computer from m/s carryzone, vapi gujurat, For which i had opted payment thro credit card ' During 1st transition the payment was debited from my credit balance but was denied to merchant & i opted for 2nd time which was carried out successfully. Total debited amount from my credit card was for total rupees 50000/- out of which only the payment made by me was rupees 25000. Immediate i called customer care of hdfc for reversal of amount to my credit balance. They confirmed it will be done only after 90 days. Since last 150 days i am following continuously to bank manager,, customer care. Credit card executives at our district place. But i am not getting any concrete result & only passing the ball game is going on in addition to this i am getting threatening call from bank for making payment for which i have not spent at all & today i have get a mail from advocate of bank that they are sending legal notice. I think i have made a big mistake by going with hdfc bank for opening a account which is only advertising as no1 bank in india with no ethics & care about customer. Please resolve the issue so that i will close my bank account from no1 bank of india. Was this information helpful? | |||
Nov 27, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 22, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance | |||
Add a Comment | |||
58%
Complaints
32717
Pending
0
Resolved
18391
View all 32717 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment