[Resolved] HDFC Bank — unauthorised transaction
Bengaluru, Karnataka, India
CChandelshu on Jun 16, 2019
I have received a message on my BAnk registered no. from HDFC bank "Alert Rs.999.00 spent via credit card no. at amazon1258399 on[protected]:14:06:56 without pin/otp.How can a transaction be done without taking any authorization why PIN/OTP option is there if there's no requirement of doing this.
I want my money back as its a fraud transaction. Please help me out.
Complaint marked as Resolved Jul 18, 2019
[Jun 16, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response, Jun 16, 2019
I request you to share your complete concern, the last four digits of the credit card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
HDFC Bank Customer Assistance
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