[Resolved]  HDFC Bank — unauthorised transaction on my credit card

Address:Faridabad, Haryana, 121003

This unauthorized international transaction happened on 15th Oct'18 on my HDFC Credit card ending with last 4 digits as 6023 and on name of Harsh Gambhir and immediately I reported to call center and got my card blocked.The phone banking executive told me that they will report this to dispute and I will hear from them on way ahead. I have been was waiting for the revert from the bank on action they have taken or to be taken and to my surprise they have charged me with the amount in my statement and further getting calls from recovery for payment...this is harassment.
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Jan 14, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have a account in hdfc bank where my name is umesh kumar
but now i want to change my last name into bhati, i am really need to change my name, i have all documents adhar pan and voter card with this name umesh bhati and bank staff say to me one more documents news paper ads gazetted notification, i have already three documents with this name

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