HDFC Bank — unauthorized deduction

Szubair

Address:

Near success school, Hyderabad, Andhra Pradesh, 500065

I am concern with security of my account there is many times unauthorised deduction of money from my bank account without any permission or information to me, this happen again and i can't immediate reach customer care due covid19, also no email response from support team. Previous time this happen by playstore ap when i raise this issue google agree to refund me the money since that was unauthorised transaction, kindly take necessary action on this complain and answer me about security of my money.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Apr 01, 2020

Updated by Szubair Tilldate I dint get any reply from concern dept.